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While the rest of us have been obsessing about what hybrid workplaces are doing to corporate culture, one D.C.-headquartered office has been quietly getting on with the transition. And in the process, they’ve created a hybrid-office proof of concept: With good planning, good design, and employee input, corporate culture is even stronger and more positive than before.

Journalist Rasheeda Childress recently reported on a national association’s shift to a hybrid workspace. The association was looking at new office space when the pandemic hit, and like everyone, they flipped to remote work. In conversations with employees, leadership realized that that a permanent shift in office life was in the works.

Based on employee input, the association established an updated set of criteria for their new offices, with flexible scheduling in mind. Now the association’s new space includes reservable “hoteling” offices as well as dedicated offices, with an overall space reduction of more than 15%. To address corporate culture, they established new employee designations designed to remove manager bias regarding staff productivity. Employees were classified as “resident workers,” in the office at least 3 days per week, or “teleworkers,” in the office at least 1 day per week.

The association’s director has discovered that connectedness is the secret to the organization’s successful transition to hybrid. He reports that his staff interactions have radically increased; he and his staff have to “wander around” to find the person they need to speak with, and in the course of the search, have serendipitous conversations with a dozen other people. Staff events, like a weekly free lunch, ensure employees have frequent interactions with people outside their team bubbles.

At NOS, we’ve been promoting the value of connectedness for some time. Digitization is part of the connected-culture picture. Document conversion gives teams access to documents wherever they are. Teams stay connected whether they’re in-office or working from home. Everyone is included, and everyone’s work is optimized.

Productivity and effectiveness rely on connection, and document accessibility supports connection. If your employees are telling you they want the flexibility of a hybrid workplace, consider this association’s path: Listen to employees’ ideas, work with designers to create flexible physical space, and provide technology and opportunities that promote connectedness. Your corporate culture will change for the better.

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