The strange thing about our twenty-first century digital life: All our technology was supposed to give us more time – more leisure time, more family time, more creative time. Instead we’re exhausted, feeling pressured to deliver everything instantaneously.
We might call this the Amazon effect – the expectation of instant delivery. “Waiting is weakness,” says author Juliet Funt, reporting on the prevailing attitude in the workplace. In a discussion of what she calls “hallucinated urgency,” the never-ending need for speed causes us to race from one emergency to the next, constantly interrupted, never focusing deeply, and never doing our best work. It’s a feedback loop that guarantees burnout and failure.
Unless you work in an emergency room, this sense of constant urgency is an illusion, according to Funt. Technology can in fact give you more time if you use it to support the three assets everyone brings to the workplace: time, energy, and priorities. Some people swear by Google Calendar to keep daily “rinse and repeat” tasks from taking up mental space. Those who know the dangers of multi-tasking (reduced productivity and quality of work) use Zapier Chrome Extension to collect inbound information for later review.
Whatever organizational software you choose, experts recommend apps that minimize interruptions and contextual shifts. And managers should take a hard look at what tasks are truly urgent. An in-app completion-time/date will help everyone prioritize, as well as making your expectations more specific than “ASAP.”
However, there are times when information is needed urgently. Tech will deliver here, too. A prime technology for fast information delivery is digitization: converting paper documents to digital format. If your documents are digitized and someone has a time-sensitive need for information, staff can execute requests with electronic speed, without diverting much energy or rearranging priorities. Digitized documents are:
- Searchable on keywords
- Space-saving, reducing physical filing space
- Secure, unlike paper which is susceptible to loss or damage
- Accessible to remote staffers as well as in-house personnel
Recent studies show that productivity is higher in WFH and hybrid office settings, compared to traditional offices. However, some managers worry that productivity increases are the result of employees working extra hours. Like hallucinated urgency, overwork is a recipe for burnout. With proper training on organizational apps, supported by a database of digitized documents, you can use tech to manage time, set boundaries, and promote a healthy work/life balance. Make tech work for you, rather than letting it be the boss of you.
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